Delivery & Returns

Delivery

We dispatch our paint orders with DHL on a Tracked 48 hour service. Orders placed before 11am will dispatch the same working day. All orders will dispatch within 24 hours.

Non-Paint Delivery

Non-paint orders are delivered with Royal Mail on a Tracked 48 service.

UK Delivery

Free Delivery on all UK orders over £75

(Up to £74.99 delivery is £4.95)

Republic of Ireland Delivery

Delivery to Republic of Ireland is £9.95 for all orders

Returns

You can return any unused item in its original condition for a full refund or exchange within 30 days. Please note that bespoke products, such as mixed paint, are non-returnable.

Courier Collection

We can arrange collection via our preferred courier, at your cost, or you can use your own courier.

Insurance

Please insure returned items against loss and damage, as we are not responsible for items lost in transit or damaged upon arrival. We do not reimburse for damaged returns.

Refund Process

Once we receive the goods in their original condition, we will process a full refund within 48 hours

Return Address

Please Return your Items to:
P.V. Macari Interior Design
1 Lower English St, 
Armagh
BT61 7LJ

Important Information

We do not refund for dents incurred in transit.

Contact us immediately if you wish to cancel your order. Once mixing begins, mixed-to-order paints cannot be cancelled.

We are not responsible for damages or leakages during transit. Contact the courier for leaking parcels.

Orders cannot be cancelled once dispatched; they must be returned by the customer.

If your order arrives damaged, please let us know within 48 hours of receipt. Contact our customer services team with your Order Reference number

If not delivered after two attempts, the order will be returned to our warehouse and treated as a cancellation. A refund will be issued, minus delivery charges and costs for mixed-to-order paints.